You’ve got questions, we’ve got answers.
D & L LiveScan Background Screening answers some frequently asked questions. If you have a question that is not listed here, please contact us for assistance.
What do I need to bring with me?
- Must have a Valid, Government-Issued Photo ID (Driver’s License, Valid DMV ID, Passport, Military ID or Resident Alien Card)
- ORI Number
- OCA Individuals fingerprinting for DCF, please bring your (OCA#)
What is an ORI number?
Originating Agency Identifier Number (ORI). Your Employer or Regulatory agency will have this information. So, we cannot be responsible for selecting the correct one for you. It is important to use the correct ORI Number when submitting fingerprints. If you do not provide an ORI number or if you provide an incorrect ORI number to the live scan provider, you will not receive your fingerprint results. It is extremely important to use the correct ORI when having your fingerprints scanned. You must bring this with you.
What is an OCA number?
The OCA is the Controlling Agency Identifier provided by DCF to identify the provider requesting the background check. Without both the ORI and OCA numbers, FDLE cannot process the request and DCF will not know where to send the results.
What is electronic fingerprinting?
Fingerprinting process through a live scan machine rather than ink rolled on card. The fingerprints are submitted to the specific state agency in order to process your level 2 background check.
How much time does it take to capture my fingerprints?
The fingerprinting process should take anywhere between 5-10 minutes, depending on the image quality of your prints and the information you supply us with.
Can I get a copy of my background check?
D & L LiveScan Background Screening does not provide copies of background checks. The information is sent electronically to your potential employer or Licensing Dept. It is at their discretion to provide a copy for your records.
Can I use my recent prints to apply for another professional license?
Per FBI regulation, your prints cannot be shared between professions or with other agencies. You are required to have separate prints for each license you are applying for, using the correct ORI.
What happens if the fingerprint results indicate that I have a criminal history?
If you have a criminal history, your application will be reviewed by the department to ensure that your criminal history will not statutorily disqualify you from becoming licensed in that particular profession. Depending on the type of criminal offense(s), your application might require board review or require your personal appearance before the board. You will be notified in writing of any required appearance before the board.
How can I determine the status of my Livescan transaction with FDLE?
The Florida Department of Law Enforcement (FDLE) has developed a new feature that will allow an individual or organization to perform a search to determine the status of an applicant Livescan transaction. The Civil Workflow Control System (CWCS) serves as the FDLE automated applicant criminal history request system. The status of a CWCS transaction can now be provided from a search within the newly developed “Civil Workflow Control System Transaction Status Search”. The only identifier needed to perform the search is the Transaction Control Number (TCN) which is generated at the time the applicant information and fingerprints are captured.
The “Civil Workflow Control System Transaction Status Search” is available to the public at: www.cchinet.fdle.state.fl.us.
Prices On Some Scans Go Up
On Jan. 1, 2013, legislative changes to the background screening process resulted in the State. This increased their fees. So far, only AHCA and DOH have been affected by these new regulations. However, many more are anticipated to follow in the coming months.
Do I need an appointment?
We do not accept walk-ins. If you do need to schedule an appointment, call our office 727-301-2542 / 1-800-507-2629. Please note: If you have made an appointment for weekends only (requires pre-registration) and do not show or cancel less than 24 hours from your scheduled date and time, the registration fee will be forfeited.
How long does it take to get the results?
Typically, results are received within 3-5 business days.
We do not issue refunds under any circumstances once the scan has been submitted. Please be certain that the information you provided is accurate as once it is received by the Florida Department of Law Enforcement, it will be processed exactly as it was submitted and cannot be changed.
Methods of payment accepted?
All major credit cards, business checks, and cash. We do not accept personal checks under any circumstances.
Do we offer Mobile Services?
Yes, we offer mobile services where we can come to you.